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Hitachi
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ATMs have become an important channel for providing financial services as an alternative access point to bank branches. It is necessary to operate ATMs with minimal downtime so that customers can use services at any time as an important element enhancing the brand value of financial institutions. Financial institutions must also be competitive and compliant, and they must operate their ATMs efficiently to reduce costs.


Banking Managed Service

Hitachi Channel Solutions has developed a comprehensive ATM services business in Thailand and other ASEAN countries, offering various types of services such as ATM deployment, ATM software management, monitoring, SLM, and ATM outsourcing depending on the needs of the financial institution. We help financial institutions focus on high-value operations, such as acquiring new customers and responding to new customer needs.


Service Level

The services we provide for different customer requirements are as follows


Banking Managed Service

- CRM/ATM outsourcing
- CRM/ATM deployment service
- CRM/ATM software development
- Monitor CRMs/ATMs and networks 24/7
- Second Level Maintenance (SLM)
- CRMs Terminal driving switch deployment